th444 Privacy Policy — Your Data, Your Rights

th444 ("we", "us", "our", or "the Platform") operates the online casino and sports betting platform available at th444.ws. We take the privacy and security of our players' personal information extremely seriously. This Privacy Policy sets out in clear terms how we handle personal data provided to us by players based in Bangladesh and elsewhere.

This Privacy Policy applies to all personal data collected when you visit th444, create an account, make a deposit, place a bet, contact customer support, or otherwise interact with the Platform. By using th444, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how we handle personal data, you should discontinue using the Platform.

th444 collects personal information in two broad categories: information you provide to us directly when you interact with the Platform, and information we collect automatically when you use the Platform. The specific data points we collect include:

• Registration data: your mobile number, chosen username, date of birth, and country of residence. This is provided by you when you create an account.
• Payment data: the mobile wallet numbers or bank account identifiers associated with deposits and withdrawals (e.g. the bKash or Nagad number used for transactions). th444 does not store full card numbers; payment instrument details are handled by the payment provider.
• Identity verification documents: where KYC checks are required, we may collect copies of identity documents such as a National ID card, passport, or driving licence. These are stored securely and used solely for verification purposes.
• Communications data: the content of messages you send to th444 customer support, including chat transcripts and emails. These records help us resolve disputes and improve service quality.
• Responsible gaming data: information about deposit limits, cool-off periods, or self-exclusion arrangements you set up through your account settings. This data is retained to honour your instructions and to monitor compliance.

We also collect the following data automatically when you use the Platform:

• Device and technical data: your IP address, device type, operating system, browser type and version, screen resolution, and language settings. This information is used for security monitoring and to optimise the Platform's performance on your device.
• Usage data: pages visited, game sessions played, bet amounts, time spent on the Platform, and navigation paths. This data is used in aggregate to understand how players use th444 and to improve the user experience.
• Cookie data: information stored by cookies and similar tracking technologies placed on your device when you visit th444. See Section 7 of this policy for full details on cookies.

th444 uses personal data only for the purposes necessary to operate the Platform and provide services to you. The specific purposes for which we use your data are:

• Account management: creating and maintaining your account, verifying your identity, processing deposits and withdrawals, and managing your responsible gaming settings.
• Service delivery: providing access to games, sports betting markets, live casino tables, promotions, and all other features of the th444 platform.
• Security and fraud prevention: detecting and preventing account fraud, money laundering, bonus abuse, multi-accounting, and other prohibited conduct as defined in th444's Terms and Conditions.
• Customer support: responding to your queries, resolving disputes, and providing assistance when you contact th444's support team by email or live chat.
• Regulatory compliance: meeting anti-money laundering (AML) obligations, age and identity verification requirements, and any other legal obligations applicable to the operation of an online gaming platform.
• Platform improvement: using aggregated, anonymised usage data to understand how players navigate th444, which features are most popular, and where the user experience can be improved. Individual player data is not used for this purpose without anonymisation.

th444 processes personal data on the following legal grounds:

• Contractual necessity: processing your account data, payment data, and gaming activity is necessary to perform the contract between you and th444 (i.e. to provide you with access to the Platform and its services).
• Legal obligation: processing your data for KYC, AML, and age verification purposes is required by law. th444 is obligated to retain certain records and to verify the identity of players in accordance with applicable financial crime prevention requirements.
• Legitimate interests: using aggregated analytics to improve the Platform, monitoring for fraud and security threats, and maintaining the integrity of the gaming environment are all legitimate interests of th444 that do not override your fundamental privacy rights.
• Consent: where we send you promotional communications (such as bonus offers or seasonal promotions), we do so on the basis of your consent, which you can withdraw at any time by contacting customer support.

th444 does not sell, rent, or trade personal data. We share personal data only where it is strictly necessary, and only with the following categories of recipients:

• Payment processors: we share the minimum necessary payment data with our payment partners (bKash, Nagad, Rocket, Upay, and banking partners) to process your deposits and withdrawals. These partners operate under their own privacy frameworks and are contractually obligated to handle your data securely.
• Game and platform providers: technical data necessary to deliver game content (such as your session token and wagering activity) is shared with licensed game providers including Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, and Spribe. This data is limited to what those providers require to run their games and is not used for marketing.
• Identity verification services: where KYC checks are required, your identity documents and associated data may be shared with a third-party identity verification provider. These providers are contractually bound to use that data solely for verification purposes.
• Law enforcement and regulatory bodies: where required by law or valid legal process, th444 may disclose personal data to competent authorities. We will always seek to verify the legitimacy of any such request before complying, and will notify affected players where legally permitted.

All third parties with whom th444 shares data are required to maintain appropriate technical and organisational security measures and to use the data only for the specific purposes described above. th444 does not permit third-party recipients to use player data for their own marketing purposes.

th444 uses cookies and similar technologies to operate the Platform, maintain your session, remember your preferences, and gather anonymous analytical data about how the Platform is used. A cookie is a small text file placed on your device by a website you visit; it allows the website to recognise your device on return visits.

The categories of cookies th444 uses are:

• Essential cookies: these are strictly necessary for the Platform to function. They maintain your logged-in session, store your language preference, and ensure that security tokens work correctly. These cookies cannot be disabled without breaking core Platform functionality.
• Performance and analytics cookies: these collect anonymous information about how visitors use th444 — which pages are visited most, where players spend the most time, and where errors occur. This data is used exclusively to improve Platform performance and user experience.
• Functional cookies: these remember your preferences and settings (such as game display preferences or last selected payment method) to provide a more personalised experience on return visits.

You can manage cookie preferences through your browser settings. Please note that disabling essential cookies will impair your ability to log in and use the Platform. For detailed information about the cookies we use, you may contact our support team.

th444 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The retention periods we apply are:

Account data is retained for the duration of your account's active life plus a minimum of five years following account closure, in order to comply with financial record-keeping and anti-money laundering obligations. Identity verification documents are retained for the same period. Anonymised analytics data has no fixed deletion schedule as it contains no personal identifiers. Where you exercise your right to erasure, we will delete or anonymise your personal data as promptly as possible, subject to any overriding legal retention obligations.

As a user of th444, you have the following rights in relation to the personal data we hold about you:

• Right of access: you may request a copy of the personal data th444 holds about you at any time. We will provide this within a reasonable timeframe.
• Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you have the right to ask us to correct or complete it.
• Right to erasure: you may request that we delete your personal data. We will comply unless we are required by law to retain it (for example, for AML or financial reporting purposes).
• Right to restriction: you may ask us to restrict the processing of your personal data in certain circumstances — for example, while we verify the accuracy of data you have disputed.
• Right to object: where we process your data on the basis of legitimate interests, you have the right to object. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests.

To exercise any of these rights, please contact th444 customer support. We will acknowledge your request promptly and respond within 30 days. In complex cases we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it.

th444 applies a combination of technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data in transit, encrypted storage of sensitive data at rest, role-based access controls that limit which staff members can access personal data, regular security audits and penetration testing of the Platform, and monitoring systems that detect and alert on unusual access patterns.

While th444 takes every reasonable precaution to safeguard your data, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a high risk to your rights, th444 will notify affected players as promptly as practicable. We continuously review and update our security practices to reflect emerging threats and industry best practices.

th444 is strictly an adult-only platform. The Services are not directed at, and must not be used by, any person under the age of 21. th444 does not knowingly collect personal data from individuals under 21. If we become aware that personal data has been collected from a person under 21 without appropriate age verification having been completed, we will take immediate steps to delete that data and close the associated account. If you believe that a person under 21 has registered on th444, please contact us immediately at [email protected] so we can investigate.

th444 reserves the right to update this Privacy Policy at any time. When material changes are made, we will update the "Last updated" date at the top of the policy and, where appropriate, notify registered players via their registered mobile number or through a notice displayed on the Platform at login.

Your continued use of th444 after any update to this Privacy Policy constitutes your acceptance of the revised policy. We encourage you to review this page periodically so that you are always aware of how your data is being handled.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way th444 handles your personal data, please contact our customer support team. We aim to respond to all data-related enquiries within 5 business days.

You can reach us by email at [email protected]